Our Careteam

Hospital Administrator
Veterinary medicine is truly in Nicole’s blood—she’s the daughter of Dr. Burch and Darlene, and has quite literally grown up here at the hospital. She’s known that she wanted to work hands-on with animals ever since she was a little girl. Now, Nicole has been serving the pets and animal parents of the Redlands area for over a decade!

A Redlands native, Nicole grew up raising livestock in the 4-H organization and was only 13 years old when she first started working here at the hospital. She began as an Animal Care Provider before becoming a Veterinary Assistant, then served as a Client Service Representative until she took on the role of Hospital Administrator in the spring of 2014. Nicole’s favorite part of her job is working alongside her compassionate, skilled team to better the lives of the community’s families—knowing that she’s able to make a true impact is the ultimate reward!

Nicole and her husband—the Animal Medical Center of Redlands’ very own Levi—share their lives with their beautiful daughter, Hadley, and a number of pets. They have four French Bulldogs named Maggie Mae, Hennie, Herbert, and Hazel; a pair of Bernese Mountain dogs who go by Alexa and Delilah; and two rescued cats named Penelope and Meredith Grey.

Outside of work, Nicole likes clay-pigeon shooting with her husband, fishing, and visiting the zoo or Disneyland on weekends off. She also shows sheep and miniature cattle across the country alongside her mother—their crowning achievement so far was winning Supreme Champion Ram at the San Diego County Fair!
Veterinary Assistant
For Levi, veterinary medicine is truly a family affair—his wife, Nicole, is the clinic’s Hospital Administrator, and he’s Dr. Burch and Darlene’s son-in-law! He couldn’t be happier to use his skillset to better the lives of pets every day. Levi even plans on advancing his animal-care journey in the future and hopes to become a veterinarian himself.

Levi is originally from Rosamond, California and began his veterinary career at a farm, where he loaded hay and feed for large animals. It was there that he first met Nicole, who introduced him to small-animal medicine. When Nicole asked if he would like to come work alongside her and her family here at the Animal Medical Center of Redlands, Levi didn’t hesitate! He’s been a member of the team since the summer of 2014 and serves the area’s pets and animal parents as a Veterinary Assistant.

Medically, Levi is fond of orthopedic surgery and also likes the challenges associated with internal medicine cases. Most of all, he loves knowing that he’s made a lasting difference—nothing beats the look on a pet owner’s face when they’re reunited with their beloved companion!

Levi and Nicole have a wonderful daughter, Hadley, and also share their home with six dogs and a pair of cats. At least four of the dogs come to work with Levi and Nicole every day! When time permits between his duties here at the hospital and busy family life, Levi likes to fish and go clay-pigeon shooting in the great outdoors.
Head Veterinary Assistant
Darlene has felt a special bond with animals ever since her earliest days. She was only 10 years old when she started raising and showing cattle and sheep in the 4-H program, and it only deepened her appreciation and respect for the earth’s creatures. For Darlene, another career path simply wasn’t an option. She’s now enjoyed a nearly 40-year career in animal medicine and hasn’t regretted a single moment!

Darlene was born in Arizona but moved to Redlands with her family at the age of four. She was only 15 when she started working full-time as a dog groomer, and it wasn’t long before she took another position at a nearby boarding facility. When Darlene was offered a role at a local veterinary hospital, she jumped at the chance to learn more about animal healthcare hands-on. Next, Darlene transitioned to a bird-only practice for a short time before joining the team here at the Animal Medical Center of Redlands. She’s been here ever since!

Darlene still spends much of her time away from work showing livestock, often alongside her daughter. She also loves to spend quality time with her family and pets at home. She and her husband—owner and chief veterinarian of the Animal Medical Center of Redlands, Dr. Louis Burch—have two children, Nicole and Brandon, as well as two wonderful grandchildren named Ezekiel and Hadley. The animal portion of the family includes more than 90 sheep, a bull, two calves, two miniature Zebu cows, seven dogs, a cat, a macaw, and two desert tortoises.
Veterinary Nurse
Vicki has adored animals ever since her earliest memories, and she’s always enjoyed talking to people and helping others meet their needs. When the opportunity arose for her to help the area’s families while spending time around the animals she loved, she jumped at the chance! Vicki proudly serves the pets and animal owners of her hometown as a member of the Animal Medical Center of Redlands’ compassionate care team.

Vicki was a stay-at-home mother for several years but decided to rejoin the workforce when her youngest children started high school. After living and working in Las Vegas a number of years ago, she returned to her hometown of Redlands to have surgery. A few months later, she was ready to go back to work! Vicki joined the Animal Medical Center of Redlands family shortly afterward, and hasn’t looked back since.

Away from work, Vicki likes listening to live music, fishing, cooking, and spending time with her family and friends. She’s currently awaiting—impatiently—the birth of her first grandchild!
Client Service Representative
Mayra grew up in Corona, California, but spent countless hours on her family’s ranch in beautiful Oaxaca, Mexico during her childhood years—there, she helped to care for everything from horses, cows, and dogs to goats, chickens, sheep, and pigs. It wasn’t difficult for her to develop a passion for animal care early on in life! Mayra’s laser focus hasn’t wavered, and she now cares for pets every day as a member of the hospital family.

Mayra has worked in the veterinary field for over five years, and was thrilled to join the Animal Medical Center of Redlands team in the fall of 2017 as a Client Service Representative. One of her favorite parts of the job is working alongside a team of animal-lovers just like herself, and she especially likes to form relationships with the area’s pet owners over time.

In her time away from work, Mayra enjoys visiting amusement parks, zoos, and aquariums with her children, and she also loves to show her kids her family roots on trips to Mexico. She and her two sons, Damian and Adrian, share their home with a pair of loveable dogs. Candi is a cuddle-loving Yorkshire Terrier, and Tank the Mastiff is a gentle giant who likes to think he’s a five-pound puppy.
When Becky first stumbled into the world of pet grooming, she had no idea that it would change the course of her life. As fate would have it, she fell in love with the field and has been doing it ever since—Becky is now proud to have been bathing and grooming pets professionally for more than 30 years!

Becky grew up in Fontana, California and started at her very first pet shop there in 1985, working as a dog bather. She quickly worked her way up to a grooming position, and remained there for many years. Next, she worked at another local pet store before securing her first job in a veterinarian’s office. Becky joined the Animal Medical Center of Redlands family in 2007, and has been making the area’s pets look and feel their absolute best ever since.

When she isn’t sprucing up pets here at the hospital, Becky enjoys spending quality time with her three children and three wonderful grandchildren. She also shares her life with many pets. Becky has five Chihuahuas—Squirt, the spoiled brat of the bunch; Baby Girl, who likes to bully her canine brethren; Otis, the eldest who prefers hiding under blankets; vocal Pixie, who barks at Becky whenever she wants something; and outdoors-loving Snickers—as well as a pair of Boxers named Bentley and Roxie, a cat, and two turtles.
Animal Care Provider
Christine is a pet owner herself—she knows firsthand the love, loyalty, and constant companionship that our animal friends provide. For her, the reward of getting to nurture and strengthen those bonds for others is a dream come true! Christine feels fortunate and proud to help pets and their owners daily as a member of the Animal Medical Center of Redlands team.

Christine is from the Inland Empire area of California and first joined the hospital family in 2014. She’s been here ever since! Christine especially likes to care for the clinic’s canine patients, and is particularly fond of helping aggressive or nervous pets to feel more comfortable.

Away from work, Christine enjoys drawing and doting on her own pet at home. She shares her life with a dog, Eisley, who she adopted in 2009.
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